So, let me say welcome officially to our two newest members: Jesse Foye and Aarthi Ibrahim! Let's do all we can to make them welcome and make sure they feel at home with our team, which if I may say so is the greatest IT team in the world!
Even if you're not new here, you might not have used this message board before, even though it's been here for a while now. This is our "official" Water Cooler board, where you are free to ask any questions of myself or our other team members that are of a more general nature, be it questions about the company, building, office policy, complaints or any other comments you may have. Please note that this is NOT the board for questions in regard to technical questions, KB articles/updates, ticket handling and/or the queue, etc. That is what our live chat is for. This board is more permanent and is designed for more general use. There will be general updates in the top pinned post, but this thread is just a general hello-and-questions thread. By now most of you will have gotten the invites I sent in your emails, and I encourage you to make as much use of this board as you can, due to our upcoming busy season and our new hires.
So please, post away, and once again, welcome Jesse and Aarthi!
--Michelle Turmynn, IT Manager
(Seriously, don't piss Michelle off)
New hire tickets are a lot of work, as each one will require the creation of an AD account, email account, Office 365 license and X-Site account. Each one will have different needs in addition to those, but HR should detail all that for you
Since this is the general chat room, I'm wondering if we can get a free coffee machine in the break room? I don't understand why we'd be asked to pay for coffee at a machine that's on site. I'm not asking for anything fancy like a Kuerig, either, just a cheap-ass home machine you can pick up at any Wal-Mart. Surely that wouldn't break the budget?
Hey, Aarthi and Jesse! Welcome to our little corner of the world. Glad we finally have another female tech here!
Aarthi and Jesse, you'll get used to the ribbing from the others, but all our techs are very savvy and know quite a bit. Including me, as I was once a tech myself, Julie!
I've been here longer than the light fixtures, so really if you want to know how it's done, come see me.
Every time I use it I feel a bit more of my soul slip away.
Who would I speak to about getting a parking space assigned?
Jesse, at present reserved parking is for managers and tenured staff only. But I wouldn't worry. In time you won't need to worry about parking at all.
The headsets we've been using are antiquated pieces of crap. Can we please look into new ones? My users frequently complain that they can't hear me, and sometimes its so quiet I can't even hear them when they're screaming. Also, I'd greatly prefer it if we can have cordless headsets.
I don't much care for the feeling of being chained to my desk.
And, as much as I know you don't like it, being chained to your desk remains company policy for the time being. If you prefer being chained by your ankles instead of your wrists, that can be looked into.
I know they can be chafing, at times.
And may I say what a joy it is to work at Rocka Wellington! I honestly can't remember how long I've been here, and I wouldn't trade it for the world!
I didn't even have any IT training when they hired me. They gave me all that I would ever need. I can't imagine doing anything else!
Anyway, speaking of Mr. Charon, he's been having a lot of closed-door meetings of late with some of the higher-ups.
I know it's none of my business, but the more closed doors I see, the more worrying it is.
We're not facing any major changes, are we?
Mr. Charon's responsibilities extend outside the IT department, after all.
He wanted to know if it had anything to do with Philip Rocka.
New ideas always bring naysayers, especially those that involve the Old Ones.
is a visionary that we are lucky to work for.
TMcPhail: That's the spirit, Andy! I knew you'd get there eventually!
JFoye: Okay, I need to ask something. Tom, where are you sitting? I met the whole team when I came in and you weren't there.
JLee: He works downstairs.
AKumail: Way down.
JLee: Shut up, Bandish! Do you want to end up like Andy just did?
JFoye: Okay, so WTF is that supposed to mean??!!
BKumail: I'll be good.
MTurmynn: Okay, everybody, I think it's time to establish some ground rules. This thread is drawing a bit too much focus away from our work, so let's all follow Andy's example and turn our attitudes around and do our best.
Aarthi and Jesse, tomorrow I'll introduce you to Tom. Some day, if you're very lucky, you'll be a valuable part of this business just like he is.
TMcPhail: Thank you, Michelle, and let me say what an honor it is to be a part of this company. Some might want to be the head of this business, but I'm lucky just to be part of the abdomen.
All Hail Shub-Niggurath!